FAQ's
Where is York Creek located?
782 York Creek Rd
New Braunfels, TX 78130
What are the office hours?
8 AM - 5 PM
What are the access hours?
24/7
Am I required to store long-term?
We offer flexible month-to-month leases, allowing you to store with us short or long-term.
How do I pay my storage bill?
You can pay your bill online with a debit or credit card, or set up autopay with the facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver's license, passport, or state ID, is required.
What items are not allowed in storage?
You cannot store perishables, plants, animals, stolen or illegal items, flammable or hazardous materials, combustible items, or liquids.
What does 24-hour access mean?
24-hour access allows you to enter the facility any time, day or night, for full access to your unit.